If you have additional questions, please email us at: where we will be compiling the most frequently asked what day of the month are premium bond prizes drawn questions, which will then be updated via m/guidance.
If you used the same password elsewhere, we also suggest that you change your password for those accounts.
No further financial information has been shared.
We take the protection of customer data extremely seriously and have always had a robust security programme in place which we continually reviewed and updated to meet the latest online threats.Further details on this issue are provided in a Q A below.As a precautionary measure we are contacting up to two million of our registered website customers who could potentially be affected.At this stage, it is not possible for us to share this information as we are still undergoing an investigation.We have no indication that in-store personal membership information has been compromised.Together we have implemented additional advanced measures of security to prevent this from happening again.A small amount of encrypted data from expired credit and debit cards may have been compromised.WeBuy for Voucher, we use cookies to give you the best possible experience.What we suggest you do?Browse seamlessly once you are back in network.What weve done about it, this was a sophisticated breach of security and we are working closely with the relevant authorities to help establish who was responsible.
The data includes some personal information such as first name, surname, addresses, email address and phone number if this was supplied.
I want to buy these item/s from CeX, your buy basket is empty, ceX Blog Latest.
What has happened to the data that has been compromised?
What security do you have in place to protect this data?
We ceased storing customer card details in 2009.
If you have any questions, please dont hesitate to visit m/guidance or email.
We are aware that an unauthorised third party has accessed this data.Why do I need to change my passwords?As such, as a precautionary measure, we advise customers to change their password across other services where they may have re-used their WeBuy website password.We would like to make it clear that any payment card information that may have been taken, has long since expired as we stopped storing financial data in 2009.Yours sincerely, David Mullins Managing Director, questions Answers, how much data has been compromised?Clearly however, additional measures were required to prevent such a sophisticated breach occurring and we have therefore employed a cyber security specialist to review our processes.Please note, we did not have any card data stored for your account.At this stage, we are alerting all customers who might have been affected as a precaution.Our cyber security specialists have already put in place additional advanced measures to fix the problem and prevent this from happening again.Amazon Voucher, m S Voucher, john Lewis Voucher, next Voucher.We are working closely with the relevant authorities, including the police, with their investigation.Dear Customer, We are writing to inform you that unfortunately we have recently been subject to an online security breach.



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Although your password has not been stored in plain text, if it is not particularly complex then it is possible that in time, a third party could still determine your original password and could attempt to use it across other, unrelated services.
Just got this email, looks like their backend smells as bad as their shops.


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